Privacy Policy

Welcome to the Diesel Fuel Parts (Pty) Ltd (“DFP”) website available at www.dieselfuelparts.co.za (“Website”).

1. Information We Collect

We collect the following types of personal information when you use our Website or services:
- Identity & Contact Info (e.g. name, email, phone, address)
- Order & Payment Info (e.g. billing/shipping address, purchase history)
- Technical Data (e.g. IP address, browser type, device, cookies)
- User-Generated Content (e.g. product reviews)
- Any other information voluntarily submitted via forms or communication

2. How We Use Your Information

We use your information to:
- Process and fulfill orders
- Communicate with you about your purchase
- Provide customer support
- Improve our products, services, and website
- Comply with legal obligations
- Send you marketing (if opted-in)

3. Sharing Your Information

We only share your information with trusted third parties necessary to run our business, including:
- Shopify (our e-commerce platform)
- Payfast (payment processing)
- Shipping providers (for order fulfillment)
- Reef Fuel Injection (for warranty verification)
- Regulatory authorities, if legally required
We do not sell your personal information.

4. Cookies and Tracking

We use cookies and similar technologies to:
- Recognize returning users
- Improve your browsing experience
- Track website usage
- Personalize marketing (where applicable)
You may disable cookies in your browser, but parts of our site may not function properly.

5. Storage & Security

We store your data on secure Shopify servers and take reasonable precautions to protect it. However, no method of transmission over the Internet is 100% secure.

6. Your Rights Under POPIA

You may:
- Access your personal data
- Correct or update your data
- Object to processing or request deletion (subject to legal exceptions)
- Withdraw consent at any time
To exercise your rights, please contact us here.

7. International Data Transfers

As we use Shopify and other third-party services, your data may be stored or processed outside South Africa. We ensure that such transfers comply with applicable data protection laws.

8. Retention

We retain personal information only as long as necessary for business purposes or as required by law (e.g. tax and warranty records).

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our Website. Continued use of our services after changes means you accept the updated terms.

10. Contact Us

For any privacy-related questions or requests, please contact:
info@dieselfuelparts.co.za

Effective Date: 1 August 2025